The term "hybrid model" refers to a combination or blend of two different things, often used in reference to business models that combine both online and offline elements. In this context, it can mean a method of operation or delivery that combines traditional face-to-face interaction with the use of technology for communication or information sharing. This could include anything from using video conferencing for remote meetings to incorporating digital tools into in-person training sessions. The goal is often to take advantage of the strengths and benefits of both approaches, while minimizing any potential drawbacks or limitations.